Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to personal information handled through the Adliox website, contact forms, direct email communications, service inquiries, client and business communications, and the delivery of agreed digital marketing services.

This policy does not control third-party websites, platforms, or services that may be linked from the Adliox website. Those external services are governed by their own privacy policies.

2. Information We Collect

Information You Provide Directly

When you contact Adliox, we may receive information that you voluntarily provide, including:

• Name
• Email address
• Subject of your inquiry
• Message content
• Business or project information included in your communication
• Service requirements, goals, timelines, or challenges you choose to share
• Any additional information sent by direct email or business communication

Information Collected Automatically

When you visit the Adliox website, the website and supporting technical systems may receive limited information such as:

• IP address
• Browser type and version
• Device type and operating system
• Referring website or URL
• Pages requested and time spent
• Date and time of access
• Server-log information
• Security-event information
• Cookie or consent preferences

The precise information collected may depend on your device, browser, website configuration, and the tools that have been enabled.

Information Received During Service Delivery

When Adliox provides digital marketing services, clients may voluntarily provide information required to perform the agreed work, which may include:

• Business information and brand materials
• Website access and account credentials
• Campaign information and content
• Marketing data and audience information
• Platform access and relevant materials

The exact information depends on the agreed scope of services.

3. How We Collect Information

Adliox may collect personal information through the following channels:

• Contact form submissions — using Contact Form 7, which sends form data to the website's email system and may be processed through email-delivery infrastructure.
• Direct email communications — sent to Adliox email addresses.
• Service inquiries and business communications — including proposals, consultations, and project discussions.
• Website and server logs — automatically recorded by the hosting environment and security tools.
• Essential cookies and similar technologies — as described in Section 6.
• Security and spam-prevention systems — to protect the website and communications.
• Analytics tools — where enabled and permitted, to understand general website usage.

4. How We Use Information

Adliox may use personal information for the following purposes:

• Responding to inquiries and understanding requested services
• Preparing recommendations, proposals, or quotations
• Providing agreed digital marketing services
• Communicating with clients and managing projects
• Maintaining business records and internal reporting
• Operating and maintaining the website
• Improving website functionality and user experience
• Protecting against fraud, spam, misuse, and security threats
• Troubleshooting technical issues
• Complying with applicable legal obligations
• Establishing, exercising, or defending legal claims
• Sending marketing communications only where permitted by law

5. Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, Adliox may rely on one or more of the following:

• Consent — where you have voluntarily provided information or agreed to a specific optional activity.
• Contractual necessity — where processing is necessary to take requested steps before a service agreement or to perform an agreed service.
• Legitimate business interests — where processing is reasonably necessary to respond to business inquiries, operate the website, maintain security, manage client relationships, improve services, or protect legal rights, and where these interests are balanced against individual rights.
• Legal obligations — where processing is required to comply with applicable law.

The specific legal basis relied upon depends on the context and purpose of the processing activity.

6. Cookies and Similar Technologies

The Adliox website may use cookies and similar technologies to support website functionality, security, and user experience.

Essential Technologies

Essential cookies or similar technologies may be used to support:

• Website operation and navigation
• Security and protection against misuse
• Form functionality and session management
• Storing cookie or consent preferences
• Spam-prevention mechanisms

Analytics Technologies

Where analytics tools are enabled and permitted, they may help Adliox understand general website usage and improve website performance. These tools may use cookies or similar technologies to collect limited information about website visits.

Advertising Technologies

Adliox does not describe advertising or remarketing technologies in this policy unless those technologies are enabled on the website.

For more detailed information about cookies used on this website, please see our Cookie Policy. Visitors may also manage cookie preferences through available consent tools and browser settings where applicable.

7. How We Share Information

Adliox may share or make personal information available only where reasonably necessary. Categories of recipients may include:

• Website hosting and infrastructure providers — to operate and secure the website
• Email-delivery providers — to send and receive communications
• Security and spam-prevention providers — to protect against misuse and threats
• Professional advisers — including lawyers and consultants
• Contractors and vendors — supporting the delivery of agreed services
• Project-management and communication providers — to manage client relationships and projects
• Analytics providers — where enabled, to understand website usage
• Government authorities — when required by law or to protect legal rights
• A legitimate buyer or successor — in connection with a business transaction, such as a merger, acquisition, or asset sale

Service providers are expected to process information only for authorized purposes and subject to appropriate obligations. Adliox does not disclose personal information for unrelated purposes without an appropriate legal basis.

8. International Processing

Website infrastructure, email systems, service providers, contractors, and digital platforms may operate in different countries. When personal information is processed internationally, Adliox takes reasonable steps required by applicable law to protect the information.

Where personal information is transferred to countries that do not have the same data protection laws as your country of residence, Adliox relies on appropriate safeguards where required by law.

9. Data Retention

Adliox retains personal information only for as long as reasonably necessary for the purposes described in this policy, including:

• Responding to inquiries and providing requested information
• Providing and managing agreed services
• Maintaining client relationships and business records
• Website security and operational purposes
• Resolving disputes and addressing concerns
• Meeting legal and regulatory obligations
• Establishing, exercising, or defending legal claims

Retention periods may depend on the type of information, the reason it was collected, the duration of a client relationship, contractual obligations, legal requirements, security needs, and dispute-resolution considerations.

Information may be deleted, anonymized, or securely archived when it is no longer reasonably required for the applicable purposes.

10. Data Security

Adliox uses reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information handled. These measures may include access controls, website security measures, secure account management, software updates, spam and threat prevention, restricted access, and appropriate backups.

No method of electronic transmission or storage is completely secure, and Adliox cannot guarantee absolute security. Where appropriate, Adliox takes reasonable steps to protect personal information from unauthorized access, loss, alteration, or disclosure.

11. Your Privacy Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:

• Access — the right to request access to the personal information we hold about you
• Correction — the right to request correction of inaccurate or incomplete information
• Deletion — the right to request deletion of your personal information, subject to legal exceptions
• Restriction — the right to request restriction of processing in certain circumstances
• Objection — the right to object to processing based on legitimate interests or direct marketing
• Data portability — the right to receive your information in a structured, machine-readable format
• Withdrawal of consent — the right to withdraw consent at any time where processing is based on consent
• Right to complain — the right to lodge a complaint with an appropriate data protection authority
• Right to appeal — the right to appeal a decision regarding a privacy request, where applicable

To exercise any of these rights, please contact Adliox using the details provided in Section 17 below. We recommend using the subject line "Privacy Request." We may need to verify your identity before processing your request. Not all requests will be granted, and legal exceptions may apply.

12. Marketing Communications

Adliox may send marketing communications only where permitted by law. Recipients may unsubscribe from marketing communications at any time by:

• Using the unsubscribe link in a marketing email, where provided
• Sending a request to support@adliox.com with the subject line "Unsubscribe"

Opting out of marketing communications does not necessarily stop service-related or administrative messages, such as responses to inquiries or project communications.

13. US State Privacy Rights

Residents of certain US states, including California, may have additional rights under applicable state privacy laws. These rights may include:

• The right to know what personal information is collected, used, disclosed, or shared
• The right to correct inaccurate personal information
• The right to delete personal information, subject to legal exceptions
• The right to data portability
• The right to opt out of the sale of personal information
• The right to opt out of sharing personal information for cross-context behavioral advertising
• The right to limit the use of sensitive personal information
• The right to non-discrimination for exercising privacy rights
• The right to appeal a denied privacy request

To exercise any of these rights, please contact Adliox at support@adliox.com with the subject line "Privacy Request — US State Rights." We may need to verify your identity and state residency before processing your request.

Depending on your state of residence, you may also have the right to designate an authorized agent to make a request on your behalf.

14. Children's Privacy

The Adliox website and services are intended for businesses and general audiences and are not directed to children under the age of 13.

Adliox does not knowingly request or collect personal information from children through the website. If you are a parent or guardian and believe that a child has provided personal information to Adliox, please contact us at support@adliox.com, and we will take reasonable steps to address your concern.

15. Third-Party Websites and Platforms

The Adliox website may link to third-party websites, social platforms, partner sites, external tools, or other resources. These services operate under their own terms and privacy policies.

Adliox does not control third-party privacy practices, security, availability, or content. We encourage you to review the privacy policy of any third-party website or platform you visit, as their practices are governed by their own policies.

16. Changes to This Policy

Adliox may update this Privacy Policy from time to time when website practices change, services change, legal requirements change, security practices evolve, or new technologies are introduced.

When changes are made, the revised version will be posted on this page with a new "Last updated" date. Where required by applicable law, additional notice may be provided.

We encourage you to review this policy periodically to stay informed about how Adliox handles personal information.

17. Contact Us

Questions about this Privacy Policy or privacy-related requests may be sent to support@adliox.com. Please use the subject line "Privacy Request" to help us route your inquiry appropriately.